At United Tooling Solutions (UTS), we pride ourselves on delivering exceptional customer support, ensuring that our customers receive the highest level of service and expertise.
With over a century of experience in the industrial supplies and consumables sectors, our commitment to customer satisfaction is unwavering.
From order management and product inquiries to technical support and inventory solutions, we are committed to delivering excellence, helping our customers optimise their operations and achieve long-term success.
Our team comprises 350 dedicated professionals across 18 businesses and 29 locations nationwide.
This extensive network enables us to provide localised support with the backing of national resources.
Our staff possesses in-depth knowledge across various product areas and market sectors, allowing us to offer insightful advice and tailored solutions to meet the unique needs of each customer.
UTS offers a range of support services designed to enhance operational efficiency and productivity:
Technical Assistance: Our technical specialists are available to offer product-specific expertise, ensuring our customers select the most suitable tools, workwear, PPE, fixings and general equipment for their applications.
Bespoke Solutions: Including tailored pricing & online packages to meet their industry specific demands, with a commitment to innovation, reliability, and customer satisfaction.
With locations strategically positioned across the UK, UTS combines the advantages of a broad national network with localised knowledge.
This structure ensures that customers receive prompt, personalised service, and access to a vast range of products to fulfill specific requirements.
We believe in fostering long-term relationships with our clients by listening to their needs and adapting our services accordingly.
Our customer-first approach ensures that we not only meet but exceed expectations, providing reliable and efficient solutions that drive business efficiencies and success.
At United Tooling Solutions (UTS), our Customer Services are designed to provide seamless support, expert guidance, and efficient solutions for businesses across various industries.
With a dedicated team of specialists and a nationwide network, we ensure fast response times, personalised assistance, and reliable service.
Our team is ready to provide the support and solutions your business needs to thrive.
